Forward or receive the commitment
Use the Outlook inbox you connect to REMY. Forward the lender email there, or let it arrive there normally. Only commitment-related PDF messages enter this workflow.
✦ A THOUGHTFUL COMMITMENT ASSISTANT
Forward a lender commitment to the Outlook inbox you connect—or receive it there normally. REMY finds the PDF, reads the mortgage terms and conditions with Luna, and gives you the original document beside a structured summary to confirm before anything moves forward.
iPhone app · Private tester rollout
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Review the outstanding lender condition for the Lee mortgage.
✦ FROM FORWARDED PDF TO FUNDING
REMY turns a lender PDF into an organized mortgage file without asking you to trust a black box.
Use the Outlook inbox you connect to REMY. Forward the lender email there, or let it arrive there normally. Only commitment-related PDF messages enter this workflow.
REMY keeps the original PDF private and unchanged, records its source, and creates a clear document trail before extraction begins.
REMY extracts the lender, borrowers, property, amount, rate, funding date, signatures, expiry dates, and conditions—with page evidence and confidence.
Open the original commitment inside the app, compare it with REMY's summary, and confirm it. Missing or uncertain information stays visibly unconfirmed.
Once confirmed, REMY creates the checklist, unlocks relevant calendar dates, and brings the next mortgage action to your Today page.
Client email drafts and Sendblue messages remain approval-first. REMY never sends a client message just because a PDF was read.
LUNA EXTRACTION
✦ WHAT HAPPENS AFTER YOU CONFIRM
Each lender condition becomes a trackable task. You decide which items are safe and appropriate to show the client.
Confirmed condition, expiry, and funding dates can be added to Outlook Calendar without relying on unreviewed AI output.
Branded Monday and Friday “Documents Needed” emails can be prepared from client-visible outstanding items for your approval.
Use the property street number to ask for a file summary or condition status through Sendblue. REMY answers the agent—not the client—by default.
After the brokerage administrator grants access, confirmed documents can be organized in the designated Microsoft 365 / SharePoint location.
✦ OPTIONAL CONNECTED SERVICES
Each connection is separate, permission-based, and removable. The current private tester flow starts with Outlook; additional provider support will be released only after it passes the same review and privacy checks.
Reads commitment-related messages and their PDF attachments when you run a sync. It does not treat every email as a mortgage file.
Stores confirmed mortgage documents in the brokerage-controlled archive after the compliance administrator grants access.
Adds confirmed funding, condition, and expiry dates. Unreviewed AI extraction never creates calendar events.
Lets the agent text REMY using a street number for context and sends a Monday/Friday reminder when an active file is missing client contact details.
The Google connection foundation is being prepared, but it is not presented as production-ready until provider testing is complete.
Connected-service access is optional, permission-based, and used only to provide the features the agent requests. Access can be disconnected at any time. Read how connected-service data is handled.