Email connection
Open REMY Settings, check your Google or Microsoft connection status, and reconnect only when the app asks you to.
REMY✦ WE'RE HERE TO HELP
REMY Support
Need help with a connection, commitment, calendar event, checklist, or message? Start here and we'll get you moving again.
Contact REMY support
Send us a message below. Include the email connected to REMY and the client name when relevant so we can help faster.
Quick help
Missing commitment
Confirm the signed PDF is attached to an email in the connected account, then run a refresh in REMY.
Calendar event
Check that calendar access is granted and that the date is visible inside the commitment before refreshing.
Checklist
Open the mortgage checklist in REMY to mark, unmark, add, or remove your custom workflow items.
What REMY can help with
Support covers account access, connected-service permissions, mortgage-file detection, signed commitment organization, calendar events, checklists, and REMY messaging.
Privacy requests
Use the contact form above and choose “Privacy request” to ask for access to, correction of, or deletion of your personal information.
Delete your account
See the Account Deletion page for what is removed and how to submit a request.